Median first reply: 11 minutes
Get in touch.
Tickets are the fastest route for anything account-related. Discord is better for setup help and quick questions.
Open a ticket
Tickets are tied to your account — that is how you read our reply and keep the thread. Sign in or create an account first; it takes about ten seconds.
Just have a quick question and don't want an account? Ask in the Discord — it is staffed around the clock.
Your ticket is linked to your account. Replies appear in your dashboard in real time.
Discord
4,200+ members. Setup help, patch-day updates and direct developer access.
Telegram
Announcement channel — status changes and new builds.
Email
support@splatvik.cc — slower than a ticket, but it works.
Before you write
Check the status page — if a build is updating, that is the answer.
Read the setup guide — most issues are a step done out of order.
HWID problems? Reset it yourself from the dashboard.
